Telemedicine

What is telehealth? 

Telehealth is an affordable alternative to unnecessary doctor or urgent care visits that allow members to resolve many medical issues by phone or via online video consultations. Our program provides members (and their immediate family) access to a national network of physicians, available 24 hours a day, 7 days a week. The physicians can diagnose, treat and prescribe medication, when necessary, for many routine medical issues. 

Who are the doctors? 
  • Highest quality board-certified and state-licensed physicians in all 50 states (excluding Idaho and Arkansas) 
  • Experienced - an average of 15 years
  • Available 24/7/365
  • Credentialed, verified and peer reviewed
  • Our quality oversight is the highest in the industry 

When should it be used?
  • You need care now and can't get to a doctor
  • Weekends and holidays when your doctor is not available
  • You have a non-emergency condition
  • You are on vacation, away from home or on a business trip 
  • You need a short-term prescription refill
  • You want a second opinion
What conditions can be treated?
  • Colds and flu
  • Bronchitis and respiratory infections
  • Headaches, migraines and stomach aches
  • Sinus problems and nasal congestion 
  • Allergies 
  • Urinary tract infections
  • Pediatric care
  • Pink eye
  • Insect bites and poison ivy
  • Prescription refills when deemed appropriate by a physician

How easy is it to access a doctor?
  • You can request a consult 24/7 through your home computer 
  • You can request a consult 24/7 by calling the call center
  • You can request a consult 24/7 via a smartphone app